Care that compounds
A website should be worth more next year, not less.
Left alone, a site quietly slides — software ages, content drifts, competitors keep moving. Cloud Care gives that responsibility a clear owner: a secure, monitored, up-to-date foundation, and a steady rhythm of research, writing and refinement that keeps the site earning its place in the business.
After launch
Hosting keeps a site online. Active care looks after what happens next.
Website software and connected services change. Content needs small corrections. Reliability and security need attention. Cloud Care gives those responsibilities an owner rather than leaving the website untouched after launch.
Eligibility
CloudSpace hosting starts with paid Basic.
Paid Cloud Care Basic is required for CloudSpace hosting. Choose Basic and Growth service is included for the first 30 days. Without Basic, CloudSpace does not host the website and there is no free Growth period. Client-hosted sites are outside Cloud Care.
Two levels of care
A clear foundation, then a useful rhythm.
Basic
Protect the foundation.
CloudSpace hosting, SSL, updates, monitoring, routine technical maintenance, support and small client changes within the stated boundary.
Growth
Keep making the site more useful.
Everything in Basic, plus SEO/GEO opportunity research, one owner-reviewed article per week and fair-use design or content refinements.
The practical difference
What Basic and Growth cover.
| Included service | Basic | Growth |
|---|---|---|
| CloudSpace hosting and SSL | Included | Included |
| Website software and security updates | Included | Included |
| Security, uptime and reliability monitoring | Included | Included |
| Routine technical maintenance and support | Included | Included |
| Small client changes | Within the stated boundary | Included |
| SEO/GEO opportunity research | Not included | Included |
| Owner-reviewed article | Not included | One per week |
| Ongoing design/content refinements | Not included | Fair-use requests |
| New pages or larger features | Separate quotation | Separate discounted quotation |
| Scheduled reporting at launch | Not included | Not included |
Your first 30 days
Experience Growth during the first 30 days of Basic.
A client who chooses paid Basic receives Growth service for the first 30 days. Before that period ends, we can discuss the paid Growth terms if the client wants it to continue. Growth after day 30 is a separate paid decision, and the introductory period is not available without Basic.
Owner approval
Nothing publishes against your explicit feedback.
Growth content is sent for owner review and corrections are welcome. Any deemed-approval period applies only where it has been separately agreed and documented for that owner.
Practical expectations
Stated plainly.
The initial term is three months, followed by monthly rolling service. Support is acknowledged within one business day. Routine requests normally complete within three to five business days. Critical issues receive best effort during the approved support hours; this is not a 24/7 promise.
Questions about care
The detail should be easy to find.
Can CloudSpace host my site without Cloud Care?
No. Paid Cloud Care Basic is the route to CloudSpace hosting. Without Basic, the site must be hosted elsewhere and there is no introductory Growth period.
Is Growth free forever with Basic?
No. Growth is included for the first 30 days when paid Basic is chosen. After that, you decide whether to continue Growth as a paid service.
What counts as a small change?
Small edits, modest refinements and routine changes sit within fair use. New pages, substantial features, integrations, redesigns or work with material third-party cost are quoted separately. We explain the classification first.
How many changes can I request?
There is no numerical monthly request cap, but we work on one active customisation request at a time. That keeps the queue clear and the work deliberate.
Who approves Growth articles?
The owner does. We send the first draft, welcome factual corrections and do not publish against explicit feedback. A deemed-approval period applies only if it has been separately agreed in the service documents.
How quickly will you respond?
We acknowledge support within one business day. Routine requests normally take three to five business days. Critical issues receive best effort during the approved support hours; Cloud Care is not presented as 24/7 support.
Can I leave?
The initial term is three months, followed by monthly rolling service. Ownership and the practical handover route should also be stated in the service agreement.